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Shipping & Return Policy

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At Askas (https://askas.in), we aim to provide a smooth and reliable shopping experience. Please read our Shipping & Return Policy carefully before placing an order.

1. Shipping Policy

Shipping Areas

  • We deliver products across India.
  • Shipping to certain remote locations may take longer.

Shipping Methods & Carriers

  • We use trusted courier services to ensure timely delivery of your orders.
  • Shipping partners may include [Blue Dart, FedEx, Delhivery, India Post, etc. โ€“ specify if applicable].

Delivery Timeline

  • Standard delivery usually takes 5โ€“7 business days from the date of order confirmation.
  • Delivery time may vary depending on location, product availability, and courier services.

Shipping Charges

  • Shipping charges are calculated based on location, product weight, and order value.
  • Free shipping may be offered on select orders (conditions apply).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

2. Return Policy

Return Eligibility

  • Returns are accepted within 7 days from the date of delivery.
  • Products must be unused, in original packaging, and in the same condition as received.
  • Products that are damaged, defective, or incorrect are eligible for return.
  • Certain items (e.g., personal hygiene products, intimate wear, sale items) may not be eligible for returns โ€” check product-specific policies.

Return Process

  • To request a return, contact us at pambacare001@gmail.com or call +91 85529 60501 within 7 days of delivery.
  • Our team will guide you through the return process, including pickup arrangements or drop-off details.

Return Shipping Costs

  • For defective or incorrect items, Askas will cover return shipping costs.
  • For other returns, the customer is responsible for return shipping charges.

Refund Processing

  • Once we receive and inspect the returned item, we will process your refund within 5โ€“10 business days.
  • Refunds will be issued in the original payment method used at the time of purchase.

3. Contact Us

If you have any questions about shipping or returns, please contact us:

๐Ÿ“ Shop Address: Shop No. 3, 32 Acer Road, Vanotha Pada, Near Marathi School, Post Pelhar, Nalasopara East.
๐Ÿ“ง Email: pambacare001@gmail.com
๐Ÿ“ž Phone: +91 85529 60501